- Processes claims
- Generates Explanation of Benefits (EOB) statements
- Provides customer service
- Issues ID cards for medical services
Claims/Customer Service & Enrollment Verification & Additional Medical Card Request -
Call Zenith at 602-248-8434 (1-866-289-6245)
Provider Network supplied by Blue Cross/Blue Shield of Arizona for Arizona residents only. Claims should not be sent to BC/BS. Claims received by BC/BS will be denied.24 hour access to benefit plan information.
- Log in using the user id and password provided by Zenith.
- Contact Zenith at 602-248-8434 if you have trouble logging in.
- View personal eligibility and paid claims information.
- Check current claim status.
- Link to any of the other service providers, such as PPO providers, utilization review or pharmacy.
- You can also download plan documents and claim forms.
Remember: BC/BS is used for their physician, hospital, lab/x-ray and urgent care provider directories only. Zenith provides all claims/service support and handles all billing issues.