Hospitality: Tourism Development and Management

This pathway map will help you gain the expertise needed to:

1. Create favorable guest experiences by using professional service management techniques in a hospitality environment.
2. Demonstrate the essential functions of hospitality industry management, including human resources, guest services, property management, and hospitality and tourism law.
3. Communicate in an effective manner, consistent with the professional standards of the hospitality industry.
4. Integrate professional, ethical, and legal standards into hospitality business practice.
5. Demonstrate an understanding of the elements and current trends that comprise the hospitality industry.
6. Critically analyze a wide range of problems in the hospitality industry to generate applicable solutions.
7. Organize special events from concept through completion, including planning, coordination, marketing, financing and risk management.
8. Manage the planning and execution of meetings, conventions and exhibitions, including coordination, logistics, venue selection, budgeting.
9. Demonstrate an understanding of tourism sectors, consumer behavior, and factors that influence tourism and explain the interaction of tourism with the economy, environment and people.
10. Employ analytical and decision making processes essential to manage financial aspects of hospitality and tourism operations.
11. Relate the history and emergence of ecotourism to the establishment of policies and management practices associated with sustainable development.
12. Manage the delivery of leisure services in public, commercial, and independent sectors, particularly in an urban setting.