Intro
In a competitive job market, earning the skills and industry-recognized certifications that employers are looking for can help set you apart from other candidates. Building your skillset is a continuous process, and to help you along that journey, Maricopa Community Colleges has developed a microcredential in Workforce Professional Skills.
The Workforce Professional Skills microcredential is developed to equip individuals with the essential skills vital for thriving in today's dynamic workplace environment. This credential encompasses a blend of theoretical understanding and assessment to ensure participants are adeptly prepared to navigate the challenges and opportunities presented in various professional settings.
Upon achieving an 80% or higher on the final exam, you will be awarded the Workforce Professional Skills badge. This badge can be attached to your resume or LinkedIn account to inform employers that you now possess the necessary workforce skills for any line of employment.
Steps to Enroll
You must be enrolled as a Credit or Non-Credit student in any of the 10 Maricopa Community Colleges to participate in this microcredential.
Step 1: Please fill out the Workforce Professional Skills application form.
Step 2: Check your email for a link to self-enroll in the course.
What You’ll Learn
This Workforce Professional Skills microcredential is a single, online, self-paced course consisting of five modules that prepare students for employment. You can start and end this course at your leisure.
Communication is not always good. You must make sure it is positive. Always have in mind who your audience is, your tone, body language, active listening and whether or not you truly communicated what you intended. Anticipating an individual's needs is paramount to successful communication. This module will teach you tips and tricks to hone your communication skills.
How you carry and convey yourself to others leads to a positive or negative perception of you. This is multifaceted. It's how you treat people and the respect you show for yourself and the company. Always aim to represent yourself and your employer to the best of your ability. In this module you will learn how to ensure you are giving off the best possible perception of yourself and teach you tips and tricks to work with others. True success in industry requires that we trust and support one another through obstacles and challenges. A collaborative and team-first attitude is critical.
The hardest part of achieving success is taking the first step. This module is filled with tips and tricks to help you motivate yourself to start and complete tasks. It also covers methods to prioritize and organize a heavy workload to ensure you are ready and capable of handling any problem you may face.
There is more than one solution to most problems. This module focuses on the process of arriving at the best possible one while taking diverse opinions and perspectives into arriving at that solution.
Knowing who you are is supremely important. This module will guide you through activities in introspection, self awareness, character, emotional intelligence, and the impact this all has on you as a person and employee. It will teach you skills fit for any job, such as basic troubleshooting, business acumen, and much more.
Industry Outlook
The Workforce Professional Skills microcredential covers the necessary skills for all types of employment, such as communication, empathy, professionalism, collaboration, initiative, critical thinking, problem-solving, and more. The necessity of these skills has become paramount in all forms of employment.