Student Rights and Responsibilities

You Have the Right to Know

  • The types of financial aid programs available and how to apply for them.
  • The procedures, deadlines, and processing timeframes for submitting financial aid applications and documentation.
  • The Cost of Attendance of your academic program and how your financial aid package is calculated.
  • The type and amount of assistance you will receive, how financial aid is distributed, and the basis for these decisions.
  • How and when financial aid is disbursed.
  • All application information is treated with the highest level of confidentiality according to the Family Educational Rights and Privacy Act (FERPA).
  • The contents of your financial aid file and request an appeal if you believe a mistake has been made.
  • The eligibility criteria for awarding and disbursing aid. To learn more, please review your Financial Aid Notification and other Terms and Conditions.
  • The conditions of any loan you accept. To learn more, please review your Financial Aid Notification and other Terms and Conditions.
  • That you have the right to request a reduction or cancellation of your student loan. Remember that a student loan is a debt that must be repaid with interest; borrow only what you need.
  • The interest rate of your loan, the total amount to be repaid (or not to be repaid), repayment procedures, when repayment begins, and the length of the repayment period.
  • When Maricopa Community Colleges enters into an agreement regarding a Title IV, HEA loan — the loan will be submitted to the National Student Loan Data System (NSLDS) and will be accessible by guaranty agencies, lenders, and institutions determined by the US Department of Education to be authorized users of the data system.
  • How Satisfactory Academic Progress (SAP) is determined and what happens if you do not meet SAP.
  • Requirements in the case of withdrawal, refunds, and repayment of financial aid. To learn more, please review the Return of Funds Policy.
  • Your financial aid package will be reviewed upon your request if your family or financial circumstances have changed.
  • Campus security and crime statistics, which are available through the Office of Public Safety.

It is Your Responsibility To

  • Plan your enrollment effectively with the time frames in which you will receive financial aid. You must begin and end all coursework within the semester block you designate for your academic program to be eligible. No coursework for your next semester block can start until after the end date of your current semester block.
  • Pay Maricopa Community Colleges for any charges to your account not covered by financial aid. This includes unearned financial aid that must be returned if you withdraw early or fail to maintain your eligibility for financial aid while you are enrolled.
  • Establish a personal spending plan to meet your educational and living expenses.
  • Regularly review notifications sent to your Gmail account and check your Student Center for information and updates about your financial aid.
  • Provide correct information at all times. Reporting false information is a violation of the law and may be considered a criminal offense.
  • Submit all forms required to complete the application process in a timely and accurate manner. Note: incomplete, insufficient, or incorrect submissions will cause processing delays. We are unable to process rush requests for erroneous submissions.
  • Keep your parents or guardians informed of all financial aid requirements and deadlines if you are a dependent student,
  • Behave appropriately when interacting with Maricopa Community College staff, per the Code of Student Conduct.
  • Read, understand, and retain copies of all information and forms that are sent to you and all other documents you sign.
  • Accept responsibility and comply with the provisions of any aid received, as well as any promissory notes and all other agreements you sign.
  • Notify Maricopa Community Colleges of all resources (especially outside resources) you receive that are not listed on your award letter.
  • Keep Maricopa Community Colleges informed of any change of address, name, or marital status while a student until you have repaid all loans in full.
  • Use aid only for educational expenses related to attending Maricopa Community Colleges.
  • Register and attend classes for the number of hours required for your aid disbursement.
  • Demonstrate Satisfactory Academic Progress according to established policies and standards of Maricopa Community Colleges if you intend to have continued access to federal student aid.
  • If you are a recipient of a Federal Direct Loan, you must notify the lender should any of the following occur before the loan is repaid:
    • You change your address or phone number.
    • You graduate.
    • You withdraw from school or are enrolled less than half time.
    • You change your name (for example, maiden to married name).
    • You transfer to another college or university.

 

Connect With Your College's Financial Aid Office

For immediate assistance with your financial aid questions, call 480-731-8900. Regular business hours: Monday–Thursday 8 a.m–6 p.m. and Fridays 10 a.m.–5 p.m. Hours are modified during specific times of the year and for business reasons. Information about specific modified hours of operation are located at the Maricopa Contact Center.

Chandler-Gilbert
Community College

2626 E. Pecos Rd.

Chandler, AZ 85225

financialaid@cgc.edu

Estrella Mountain
Community College

3000 N. Dysart Rd.

Avondale, AZ 85392

finaid@estrellamountain.edu

GateWay
Community College

108 N. 40th St.

Phoenix, AZ 85034

finaid@gatewaycc.edu

Glendale
Community College

6000 W. Olive Ave.

Glendale, AZ 85302

finaid@gccaz.edu

Mesa
Community College

1833 W. Southern Ave.

Mesa, AZ 85202

mccfinaid@mesacc.edu

Phoenix
College

1202 W. Thomas Rd.

Phoenix, AZ 85013

pc-finaid@phoenixcollege.edu

Chat

Rio Salado
College

2323 W. 14th St.

Tempe, AZ 85281

financial.aid@riosalado.edu

Scottsdale
Community College

9000 E. Chaparral Rd.

Scottsdale, AZ 85256

finaid@scottsdalecc.edu

South Mountain
Community College

7050 S. 24th St.

Phoenix, AZ 85042

finaid@southmountaincc.edu